Scaling allows nonprofits to leverage economies of scale to deliver improved services at lower costs, and offer their staff better compensation and...
Technology enables us to be more efficient, productive, knowledgeable and connected. Even in lower-income countries where basic services such as water and education may remain out of reach, people have access to a mobile phone. This growing ubiquity and potential make Information Communication Technologies (ICTs) a powerful and popular tool when serving hard-to-reach populations.
This report serves as an introductory guide for non-profit organizations looking to understand technology in program execution. It includes Dasra’s findings from in-depth interviews with experts, including those who have succeeded and failed at adopting ICTs in non-profit programs, those who have funded technology projects, and those who design and deliver technology services to non-profit organizations.
It is recommended that organizations evaluate how technology can address a problem, determine its relevance against organizational objectives, weigh related costs against perceived benefits and preempt implementation challenges.